Hemavi AB, Reg. No. 559277-0670 (“Hemavi”, “we”, “us”, “our”) uses cookies to improve your experience when using our Services (as defined below).

This cookie policy (the “Policy”) explains how we use cookies, what cookies are, why we use them and how you can customise the use of cookies when using our platform and/or our website www.hemavi.com (jointly referred to as the “Services”).

Please note that this Policy does not inform you about our use of such cookies which are strictly necessary in order for us to be able to provide our Services and its features (known as “strictly necessary cookies”).

For more information about how we process your personal data in connection with cookies, please see our Privacy Policy.

Cookies are small pieces of text used to store information on web browsers. Cookies are used to store and receive identifiers and other information on computers, phones, and other devices.

Cookies help us recognise your device the next time you use our Services, and they help us provide necessary functionality and document user behaviour and patterns on our Services.

There are two categories of cookies: session cookies and permanent cookies. Session cookies are deleted from your device when you close your web browser (e.g. Internet Explorer, Safari or Google Chrome). Permanent cookies, on the other hand, remain on your device even after you have closed the web browser and finished a session.

The cookie will remain on your device for as long as it is programmed to remain, or until you delete it.

Hemavi uses cookies for the following purposes:

Authentication

We use cookies to verify your account and determine when you are logged in.

Site feature and services

We also use cookies to enable the functionality that helps us provide our Services. For example, cookies help us store preferences and remember your choices (such as names, languages, etc.), and they help us understand how you have interacted with our Services to make them more personalised.

Performance

Cookies help us provide you with the best experience possible. For example, cookies help us analyse how visitors use our Services and track the performance of our Services. This helps us identify and fix potential problems. We may, for example, use performance cookies to keep track of what pages are most popular or how long it takes for a page to load.

Optimisation

We use cookies to ensure our Services work as intended. Cookies give us information which we can use to test new features and ideas and improve our Services.

Safety

Cookies help us increase security by helping us prevent, discover and handle potentially harmful activities on our Services, and keep your account and data safe and secure.

Cookies help us be more relevant in our communication with you and improve your experience. We are able to do this by collecting information about how you interact with our Services.

Such cookies are often managed by a third party with the purpose of improving performance of and displaying advertisements.

These help us understand how you interact with and use our Services. Such tracking technologies may include small, transparent images embedded in a webpage or an e-mail and capture data such as your IP address, when you viewed the page or e-mail, what device you used or where you were.

These cookies are set by a third party when you visit or use our Services. Hemavi only uses reliable third parties for advertising connected to our Services. These parties can use information related to your visits or your use of our Services to generate relevant ads about products and services which you may be interested in. They can also use technology to measure the effectiveness of the advertising. These cookies will most likely be performance cookies, marketing cookies or other tracking technologies. Information collected by these third parties cannot identify your name, contact details or other personal data unless you choose to provide these. We have no control over these cookies and therefore refer you to their respective policies.

We use the following service providers:

Service: Google Analytics

What does it do? Google Analytics helps us see information about our users’ activities on our Services, including page views, source and time, and gives us valuable insights about user behaviour, which is used to improve our products and services. The information is anonymised and shown as numbers, which means it cannot be tracked back to any individual. This helps us protect your privacy and integrity.

Service: Mixpanel

What does it do? Mixpanel allows us to gather event-based analytics on the actions that our users take on our website, so that we can better understand user behaviour and improve our products and services.

Service: Facebook Messenger

What does it do? Messenger uses cookies such as the session-based "presence" cookie to support your use of Messenger chat windows.

When you use our Services for the first time, we ask you to accept the use of non-essential cookies. You can withdraw your consent at any time. If you no longer want to store the cookies you have already accepted, you can use your web browser’s settings to accept, deny or delete cookies. To do so, follow the instructions in your web browser (most commonly under “Help”, “Tools” or “Edit”. You should for example be able to block all cookies, only accept first-party cookies or delete cookies when you close your browser. Please note however, that if you deny all or even some cookies, you may not be able to use our Services as intended.

We reserve the right to make changes to this Policy. In case any such changes affect our obligations or your rights, we will inform you about these changes in advance, so that you are able to understand the implications of the changes before they take effect.

If you have any questions concerning cookies, please send us an e-mail at privacy@hemavi.com.