Contract Signature

Find information on to initiate the contract signature process, draft the contract, sign it and secure the room.

I’m ready to start the contract procedures to live with another user, how do we begin?

As a landlord, select ‘Begin Contract Procedures’ in the chat with your future roomie. It’s only possible to have one pending contract, this means you can only invite one person at a time., As a tenant, you can't request or send a contract to a landlord,you need to wait for them to reach out to you with a contract invitation.

I’ve begun procedures with another user, can I keep speaking to other people?

There are no limits of how many people you can chat with, even if you have sent or have gotten a contract invitation. We do have a limit of one pending contract per user, this means that both landlords and tenants can only have one active contract at a time. As long as a contract hasn’t been settled, either completed or failed, you can’t send or get another contract invitation from another user.

I’ve started contract procedures with another person, but they are not answering. What do I do?

There is nothing you can do but wait or text them and ask if there are any uncertainties you need to clear out. All steps of the contract signature process are time-boxed to make sure both parties are serious about their commitment. If anyone is waiting too long to answer, the contract will expire. But everyone loves a smooth deal, so if you are serious about this, don’t leave your future roomie hanging.

I’m a tenant, and I’ve paid the deposit for the room. What if when I move in, I’m not satisfied with the room?

If you’re not satisfied with the room, you can initiate a refund process. To do this, you need to make sure that the case is legitimate, for example if your landlord has lied in the room ad. Just changing your mind isn’t reason enough, in that case you need to talk directly to the landlord and try to work on a solution that suits both of you. If you find that you’ve gotten false information about the room, contact our support team and we will handle it and issue refund, as long as the case is legit. Otherwise, the deposit will still be transferred to the Landlord.

I’ve completed the payment of the deposit, and moved in. Where do I need to transfer the monthly rent?

We only manage the deposit, the monthly rent should be transferred directly to the landlord, through whatever method you have agreed upon.

If I have signed the contract, can I change my mind?

Unfortunately, if two parts have agreed on a rental agreement, one part can’t pull out from the agreement. However, you can talk to the other party in the agreement and if they have no issues with it, it wouldn’t be a problem.